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Introduction to the portal: industry

How do I use the portal?

Written by Chantal Willemsen

We have explained below what you can find where in the portal. You might not see some functions in the portal. The functionalities vary per client. 

Logging in
You can log in with your log-in details.

Navigation
Your account menu is to the left of the start screen. You can choose from three sections:

Account
The Account tab can be found on the opening screen of the portal. Here, you will find four meters that give you a brief summary of the contents of your portal. Click on one of the meters for more details about the subject.

Employees
Here, you will find a summary of all your employees who are registered with us. You can view the details and history for each employee’s hearing protection. In addition, you have the option of adding new employees, after which our customer services team will send you a voucher for hearing protection. 

Order products
You can order all miscellaneous items via this button.

You can find the main menu at the top of your screen.

Overview
This overview is the start screen of the portal. Here, you will find four meters that give you a brief summary of the contents of your portal. 

Orders
You can find your recently placed orders here. The orders are split into custom-made orders (for audiologists) and stock/miscellaneous orders. Custom-made orders can be recognised by an ear icon and stock orders are denoted with a shopping trolley icon. You can search the details of your orders in this section, but you cannot make any changes.

Invoices
You can find your invoices going back a maximum of 2 years in this section. Invoices can be downloaded separately in PDF format. 

Details
You can find your address details, email address and telephone number in this section. You can submit a request to have any changes made. In addition, it is possible to download a number of documents.

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